Augur Year-End Ready · Tory Burch Foundation · Powered by UPS
TBF Holiday Ready

keep the promise
when the rush hits.

You were in the room for Year-End Ready. This is everything I promised you: the free kit, the Lab, and the Intensive. Pick your door.

Get the free kit Work with me
Booking bonus closes Wednesday, October 21 at 4 PM ET.

sort by stakes,
not by volume.

The three lanes from the session. Every customer moment goes in one of them, and the stakes decide which.

automate

Same answer every time, low stakes.

Order status, hours, sizing, FAQs

assist

AI writes the first draft. You hit send.

Follow-ups, delay notes, review replies

protect

Human only. A bot here costs you the customer.

Complaints, exceptions, custom orders, goodbyes
Free

the holiday-ready
kit.

Everything from the session, ready to use tonight, plus the pieces we didn't have time for.

  • The full Five-Touch Sort. Room for 15 touchpoints, not 5.
  • 10 copy-paste prompts. Holiday FAQ, brand voice, delay notes, review triage, alt text, and more.
  • The website holiday check. Shipping cutoffs, returns, mobile checkout, the path to a person.
  • An escalation rule template. Who responds, to what, and how fast.

two ways to get it done
before black friday.

Black Friday is November 27. Both doors close before then, because there's only one rush.

Group · capped at 30Live on Zoom

holiday-ready lab

Three hours, live, building it on your own business. You leave with the work done, not a to-do list.

$247$197 with code HOLIDAYREADY until
Wed, Oct 21, 4 PM ET
Hour 1Build your skill hire: a Project in Claude, a Gem in Gemini, or a Project in ChatGPT that knows your brand voice, FAQ, policies, and customers.
Hour 2Fix your front door: your holiday FAQ and the website holiday check, on your actual site.
Hour 3Protect the relationship: reply templates, your Protect list, your escalation rule, and live hot seats.

Monday, November 2 or Monday, November 9 · 12:00 to 3:00 PM ET
Bring a paid Claude, Gemini, or ChatGPT plan and a live website or shop.

Pick your date to save your seat:

Monday, Nov 2Monday, Nov 9

Enter code HOLIDAYREADY at checkout.

One seat per person. All sales are final. Terms

1:1 · 10 spotsEnrollment closes Fri, Nov 6

holiday-ready intensive

You and me, on your business. Same shape for everyone, built entirely around yours.

$1,500+ Mid-Rush Tune-Up if you book by
Wed, Oct 21, 4 PM ET
BeforeA short intake, your website, your last 30 customer messages, and a few reviews.
Session90 minutes live. We sort every touchpoint and walk your site together.
AfterWithin 3 business days: your Customer Experience Map, holiday FAQ, prompt pack in your voice, top-five website fix list, and escalation rule.
JanuaryA 30-minute debrief on what the rush revealed.

Sessions run Tuesdays and Thursdays, October 27 to November 12. Work in Claude, Gemini, or ChatGPT, whichever you already pay for.

Choose how you want to pay:

Pay in full, $1,500Two payments of $750

Fill in a short form and your proposal lands in your inbox within a minute. All sales are final.

Start in the Lab and want more? Your Lab fee counts toward the Intensive if you upgrade within 7 days.

which door is yours?

The Lab is for you if

You're early, you want to understand how it works, and you'd love the energy of building alongside other founders.

You want to keep doing this yourself after the holidays.

The Intensive is for you if

You have customers, real volume coming, and no time to figure it out alone.

You want an implementation partner looking at your business specifically.

The booking bonus

closes wednesday, october 21
at 4 pm eastern.

Lab: $197 instead of $247 with code HOLIDAYREADY at checkout.

Intensive: a Mid-Rush Tune-Up, you and me in the first week of December, fixing whatever Black Friday exposed.

Your guide

alison taylor

Alison Taylor believes the humanities are AI's secret weapon. A leadership architect and founder of Augur, she designs how businesses run so growth doesn't break them, and teaches founders to question AI, direct it, and keep human judgment in charge.

Before Augur, nearly a decade as a project manager in hospitality design, and years on the floor in retail and restaurants. Customer experience with a hard hat on.

good questions

Do I need to know AI already?

No. The first hour of the Lab sets up your skill hire with you, step by step. In the Intensive, we start wherever you are.

Which tools do I need?

A paid plan for Claude, Gemini, or ChatGPT. Every prompt we build works in all three.

Will you redesign my website?

No. You use your own AI, and I guide, review, and prioritize. Your website fix list is a clear, ranked plan you can carry out yourself.

What if I can't make a Lab date?

There are two: Monday, November 2 and Monday, November 9, so pick the one you can be live for. The Lab is built to be done live. Everyone who attends gets a private replay link by email the day after, so you can go back over anything you want to revisit.

Can I pay for the Intensive in two parts?

Yes. $750 holds your spot, and the second $750 is charged automatically 2 days before your session.

Can I start in the Lab and upgrade?

Yes. Your Lab fee counts toward the Intensive if you upgrade within 7 days.

What's your refund policy?

All sales are final, so there are no refunds. The full Lab terms are here. Questions before you book? Email hello@augur.design and I'll help you pick the right door.